See caller details and notes automatically retrieved from your CRM before you even answer.
Automatically record and transcribe your calls legally and you'll never forget the details afterwards.
Type your call notes or use the "Push-to-Talk-and-Transcribe" button so you never lose a thought.
Action items can be viewed by contact or in a combined list so you never forget what to do.
Everything is automatically catalogued by contact so you don't waste extra time after every call.
Export call notes and recordings to and from applications, compliance, and CRM systems instantly.
Inbound and outbound calls are seamlessly routed through our platform so you don't have to scramble to merge calls.
Record and transcribe any call with the tap of a button. Or set Productive to capture all calls automatically.
Recordings and transcripts show up in the contact's history screen for easy reference and export.
Close more deals by focusing on questions and objections, not scribbling notes. Remember key details review calls to improve sales tactics. Instantly export call notes and recordings to your CRM.
Stay on top of back-to-back calls with companies, investors, or partners. Preserve critical conversations and agreements. You can also record conference calls by dialing in with Productive.
Focus on active listening and asking questions during every user interview while knowing every quote and reaction is being captured and easily accessible afterwards.
Use Productive for phone screenings and reference calls. Share recordings and transcripts with stakeholders and team members so you can collaborate effectively on hiring decisions.
Capture internal discussions and share recordings and transcripts with team members who couldn't dial in. Keep track of every idea, decision, and action item and keep everyone in the loop.
If you work in financial services, customer support, or other functions where your mobile calls need to be recorded to meet record-keeping standards, send us an email and we can help!
Yes. Callers will reach you on the same number you've always used.
No. You don't need to buy or give out a new number to your contacts.
Yes, Productive can capture any incoming call you receive on your regular mobile number as well as outgoing calls you make using the app.
Productive uses your wireless carrier's phone service when you make or receive calls so you get the same high call quality as your regular mobile calls.
Downloading and setting up the app takes just a few minutes. The app will walk you through the setup steps.
Productive can record/transcribe any incoming call, as well as outgoing calls made through the app. Calls are automatically routed through our server, so you don't have to fumble around with call merging. All you have to do is open the Productive app during your call and hit the big red "Record" button. You can also choose to automatically record/transcribe all incoming and outgoing calls in the app settings.
If you set up Productive on your incoming calls, they are seamlessly forwarded to our server where they can be recorded and transcribed.
Yes, but you cannot record or transcribe calls made through your native calling app.
Yes. You have complete control over which calls you want to capture, and can choose to turn recording on/off at any time during your call. You can also choose to automatically record/transcribe all incoming and outgoing calls in the app settings.
The app is completely free to use during our beta!
We're currently building 3rd party app integrations to let you share the recordings, transcripts, notes, and call logs you choose.
If you would like to suggest an application you want to export your notes to, drop us a note at [email protected] to help us prioritize!
The app is currently available for iOS 11 or later, but Android support is coming soon!
To increase the volume of your iPhone past the default maximum, go to your iPhone's Settings app. There, set Music -> EQ -> Late Night.
Yes. Call recording is already widely used by businesses for conversation reference, customer service quality assurance, and legal compliance.
Recording is Federally legal (18 U.S.C. § 2511(2)(d)) with the consent of at least one party (you). In addition to this Federal statute, 38 states and the District of Columbia have adopted this "one-party" consent requirement.
The rest of the states require two-party consent, which means everyone on the call must consent to the call being recorded. These states include:
California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, and Washington State.
You can review your state's recording laws here.
For incoming calls, Productive plays a greeting message to inform callers that calls may be recorded or transcribed - similar to what businesses do today.
In our experience, most users prefer using the recording announcement so they don't need to request permission themselves. However, you can disable it in your app's settings if you would like to ask for permission yourself or if your local laws only require one party consent.
We recommend you leave the announcement message on but if you choose not to, simply obtain permission beforehand to be safe and polite. You can just ask, “Is it okay if I record this call so I don’t miss anything you’re saying?" You can turn recording on and off at any time during the call.
For outgoing calls, Productive doesn't record by default. You can turn on recording during the call after you ask for consent or if your local laws do not require two party consent. You can also turn on automatic recording of outbound calls in your settings.
The security of our users' data is our highest priority. Your recordings and transcripts are transmitted and stored anonymously in databases with industry-standard encryption.
Yes. Our users' privacy is of utmost importance. With the exception of only the technology providers necessary to perform our service, no other 3rd parties will be provided access to your private data.
We currently support users with U.S. cell phone number, but other countries are coming soon.
We currently support users on AT&T, Verizon, Sprint, and T-Mobile.
To turn off call forwarding to our server, search for the "Productive Call De-activation" contact in your phone's native address book and call the number.
To turn on call forwarding to our server, search for the "Productive Call Activation" contact in your phone's native address book and call the number.